Tab Content Shipping And Returns

Smooth Sailing Guaranteed

We offer a 60 day Happiness Guarantee.

60-Day Return Policy: If you’re not satisfied, return your item within 60 days for a full refund or exchange.

Eligibility for Returns: Items must be in original condition or show a defect from normal use. Only purchases from HarborLoot.com can be returned here; if purchased from another platform, please contact them directly.

Return Process: To initiate a return, please log into your account and select the returns option. Then select the items you would like to return. We will take it from there, and if needed, send you a prepaid shipping label to mail the item back to us. If you are having difficulty, or need additional help navigating the returns process - feel free to email us at contactus@harborloot.com with your order number, the items you would like to return, and reason for a return. We will take it from there, and if needed, send you a prepaid shipping label to mail the item back to us. 

Refunds: After we receive your return, we’ll confirm and process a refund to your original payment method within 5 business days.

Return Shipping Costs: Harbor Loot covers return shipping costs.

Exchanges: For exchanges, follow the same return process, letting us know what you need in exchange.

Shipping

Free Shipping: We offer free shipping on all orders!

Processing Time: Orders are processed within 1-2 business days and then shipped to your location.

Shipping Time: Once shipped, your order should arrive within 1-5 business days, depending on the selected shipping method.

Shipping Locations: We currently ship within the USA, including Alaska, Hawaii, and all U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa).

No International Shipping: At this time, we do not ship internationally but hope to expand our reach soon!

Tracking Your Order: A tracking number will be provided once your order has shipped so you can follow its journey.