While you might find similar products on Amazon, Harbor Loot offers a curated experience, we are a small team of gamers right here in the U.S. Our products are designed with quality and game immersion in mind, and we back them with a 60-day Happiness Guarantee.
Plus, we’re here to provide real, gamer-centered support, unparalleled value, and a community-focused mission—qualities that go beyond a typical marketplace experience.
Find answers to frequently asked questions below. For product-specific inquiries, check the details on each product listing page
If your loot doesn’t bring joy, return or exchange it within 60 days. We’re here to make sure your gaming journey stays top-notch.
Harbor Loot’s gear is crafted by gamers who know the ropes! Each piece, from our plush dice cups to premium trays, is designed to make every roll feel legendary and built to last through every adventure.
Contact us at contactus@harborloot.com, and we’ll set things right with a replacement or refund.
We strive to pick, pack, and ship every order within 24 hours Monday - Saturday. Once sent off, your treasure takes about 1-5 days depending on the shipping speed you choose and your location.
If you are not happy, then we aren't either. Contact us within 60 days of purchase, and real Texas based customer service will make it right through free returns, refunds, and exchanges.
Absolutely. We use secure payment processing provided by Shopify and SSL encryption to protect all transactions, ensuring your data stays private.
Every item is designed and tested by our team of U.S.-based gamers. Plus, our 60-day Happiness Guarantee means we stand behind our products.
We provide real, gamer-centered support for every customer. Reach out anytime—we’re here to help :)
We have temporarily suspended shipping our products outside of the USA. If you find our products available outside of the USA, and not directly from us, be wary of the authenticity of the products.
We’ve encountered counterfeit items using the Harbor Loot name. To guarantee an authentic product, always order directly from our website. This way, you’re supporting a small business and receiving genuine Harbor Loot gear, shipped right from us in Texas!
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